AdminForeceipt Support
(Product Manager, Foreceipt Inc.)
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48 results found
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3 votes
An error occurred while saving the comment -
2 votes
An error occurred while saving the comment Sorry, we found that your payment need additional verification per your selection or your bank setting. Stripe will notify you at the billing email when the deposits are expected to arrive. The email includes a link to a Stripe-hosted verification page where you can confirm the amounts of the deposits and complete verification.
An error occurred while saving the comment Sorry, we found that your bank or credit card need additional approval to get the payment through. Our payment vendor Stripe should send you a billing email in 1-2 business days. The email includes a link to a Stripe-hosted verification page where you can confirm the amounts of the deposits and complete verification. Once this step is done, the subscription will be created. Thanks
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6 votes
An error occurred while saving the comment Great idea! Definitely we would like to investgate and add it into our roadmap! thanks
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16 votes
An error occurred while saving the comment Do you know you could easily switch to another account from Foreceipt? For instance, you could create multiple Google accounts for each business, and then switch the account to log receipts separately from "Receipts" screen.
Thanks,
John -
18 votes
Hi Everyone,
We recently added a function to allow you to upload bank or credit card transactions in csv file format to Foreceipt, then you can pick some of them to convert into Foreceipt expenses or incomes.
You may visit the following FAQ to find more about it:
help.foreceipt.com/knowledgebase/articles/1..Hopefully this is one step forward. In the future, we may provide function to link to bank credit/debit cards directly.
Thank you for your suggestion.
An error occurred while saving the comment We are working on improving bank statements in CSV file, is this good enough?
Thanks,
Foreceipt Team -
4 votes
An error occurred while saving the comment Good idea. we will investigate how we could implement this into our app. Thanks
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1 vote
An error occurred while saving the comment Did you know that you could tap on "Calendar" button at the top & right corner and then set "Custom Date" to list all the receipts from past 3 months or 6 months?
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1 vote
An error occurred while saving the comment currently you could have everyone to share their account to one central person, the central person should be able to view all of the individual receipts from our web... however we are working on the team model , it will make this process much better, please stay tuned.
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8 votes
An error occurred while saving the comment currently if a smaller PDF file size will be sent by email (native mail app), otherwise it will be saved to your Google drive, do u want to save the PDF directly to your drive all the time?
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3 votes
An error occurred while saving the comment Full refund should be supported:) Please try it again!
Thanks,
John -
9 votes
An error occurred while saving the comment Hi Heather,
Could you please send us some sample receipts to show the tax fields on your receipts so that we could train our robot to read it better?
Thanks a lot,
John Zhou -
13 votes
An error occurred while saving the comment To sync category list, please go to "More->Expense Category" and swipe down to release to sync on your other devices
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8 votes
An error occurred while saving the comment Hmm, when you go to "Receipts" screen and tap on "Calendar" button at the top & left corner to set the time frame, please choose "Custom Date" to choose the exactly time (say the whole fiscal year), then you should be able to view all the receipts for the whole fiscal year and then export the reports
Is this function good enough for this purpose?
Thanks a lot,
John -
3 votes
Great suggestion! We will check what we could next!
Thanks,
JohnAn error occurred while saving the comment Hi Christina,
App is actually organizing receipts based on 'receipt date", not the created date! The sorted by "created date" is only a sort option and will only display all the receipts based on 'receipt date' from current time frame (you could change the time frame from 'Calendar" button on "receipts" screen) If you search receipts based on "Receipt Date", you should be able to find it all the time. But you should make sure you have set the time frame properly first. For instance, if you want to find a receipt in July 2017, you have to change the time frame to "July 2017" from calendar button (top & left corner)
Thanks,
John -
3 votes
An error occurred while saving the comment If you go to "Budget" screen and tap on "Calendar" button to set the month as "All", the app will turn your monthly budget to a yearly budget, is this something you are looking for?
Thanks,
John -
9 votes
An error occurred while saving the comment Again great suggestion and we will investigate it...
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15 votes
An error occurred while saving the comment Hmm, don't you already have the sub-total while adding a new receipt?
Thanks,
John -
1 vote
An error occurred while saving the comment If you change your default language to your local language, say in French... your decimal point should be changed to "," when entering the amount.
Thanks,
John -
4 votes
An error occurred while saving the comment Did you try the function "More->Gmail Receipts" within the app? Please let me know if that works for you:)
Cheers,
John Zhou -
8 votes
An error occurred while saving the comment Not sure how it could be possible to save excel CSV report to local iPhone? We may have this function from web browser if you want...
Thanks,
John
Can you please send an email to admin@foreceipt.com and let us know your login email, we will definitely fix the issue for you.