1-800 Customer Service
As a 4.8 star software application selling to Apple Store, a big company like this should have a 1-800 customer service to help customers like me who accidentally deleted my file and need an immediate assistance to retrieve my data :(
David Rock commented
I have been told that my subscription has been cancelled. I havent cancelled it and now i find i cant email or contact foreceipt for support. how can i email you? you "contact support" button doesnt work. it just keeps kicking me towards giving feedback.
Alex Ward commented
I'm having this issue right now. The app won't work at all for me and my accountant is awaiting my receipts which I can not access. I have filed two help requests via email and the support ticket button and am still yet to hear back. Very frustrating
Melissa McKinley commented
Agree. When the app isn't working and it's almost tax day, it would be nice to be able to get in touch with someone so you can get your taxes filed on time!